Hub Wealth FSG 2021
HWM-Financial-Services-Guide-Version-1.6 -July-2021 You have the right to ask us about our charges, the type of advice we will provide you, and what you can do if you have a complaint about our services.
This Financial Services Guide (“FSG”) is intended to inform you of certain basic matters relating to our relationship, prior to us providing you with a financial service. The matters covered by the FSG include, who we are, how we can be contacted, what services we are authorised to provide to you, how we (and any other relevant parties) are remunerated, details of any potential conflicts of interest, and details of our internal and external dispute resolution procedures, along with how you can access them.
It is intended that this FSG should assist you in determining whether to use any of the services described in this document.
You should also be aware that you are entitled to receive a Statement of Advice when we first provide you with personal advice, (advice that takes into account your objectives, financial situation and needs). The Statement of Advice will contain the advice, the basis on which it is given and information about fees, commissions and associations which may have influenced the provision of the advice.
If our representative provides further advice to you and your personal circumstances have not significantly changed, and that further advice is related to the advice we provided to you in a previous Statement of Advice and we do not give that further advice to you in writing, you may request a copy of the record of that further advice at any time up to 7 years from the date our representative gave the further advice to you.
You can request the record of the advice by contacting the representative or us in writing or by telephone or by email.
In the event we make a recommendation to acquire a particular financial product (other than securities), we must also provide you with a Product Disclosure Statement (‘PDS’) containing information about the particular product. This will enable you to make an informed decision in relation to the acquisition of that product. Where we recommend an administration service or ‘Wrap Account’ you will be given a PDS for that product and, in addition, you will be given what is referred to as a ‘Short Form PDS’ which provides information about any managed funds we have recommended.
Please CLICK HERE to download a full copy of our Financial Services Guide.